Facing serious issues like damp, mould, or structural damage in your rented home?
If your landlord fails to repair the problems, you could be eligible to make a housing disrepair claim.
In this step-by-step guide, Instant Assist explains how to start your claim, what evidence you need, and how you can secure compensation — all on a No Win No Fee basis.
Need urgent help? Contact Instant Assist for free housing disrepair advice today.
Please Note:Â The solicitor we recommend will charge you a fee of 36% (inclusive of VAT) off your compensation. The solicitor may charge a termination fee if you cancel your agreement with them after the cancellation period, please read their Terms and conditions for more information.
Step 1: Identify and Document the Housing Disrepair
Before you begin a claim, you must identify the issues affecting your home.
Housing disrepair can include:
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Damp and mould
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Leaking roofs or pipes
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Broken heating systems
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Faulty electrics
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Structural cracks
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Infestations (e.g., rats, cockroaches)
Take photographs and videos of the damage, and keep records of:
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The dates you noticed the problems
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Any communication with your landlord
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Health impacts caused by the disrepair
Strong evidence builds a strong case.
Step 2: Notify Your Landlord in Writing
You must give your landlord a chance to fix the issues before making a housing disrepair claim.
Send a written notice (letter, email, or text message) describing:
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What are the issues?
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How long have they existed
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Request for urgent repairs
Keep copies of all communications.
If the landlord does not act within a reasonable time (typically 21–28 days), you may proceed with a claim.
Step 3: Gather Medical or Expert Reports (If Needed)
If the disrepair is affecting your health, for example, breathing problems due to mould, obtain:
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Medical reports
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Doctor’s notes
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Hospital visit records
You may also need a housing surveyor report if serious structural issues are involved. Instant Assist can help arrange expert inspections to strengthen your claim.
Step 4: Contact Instant Assist for Free Expert Advice
Navigating a housing disrepair claim can be stressful, but you don’t have to do it alone.
Instant Assist offers free consultations to tenants across the UK.
When you contact us, we will:
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Review your situation
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Guide you through every step of the process
You pay nothing upfront, and nothing at all if your claim is unsuccessful. Start your Housing Disrepair Claim today with Instant Assist!
Step 5: Let Us Handle Your Claim
Once we accept your case:
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We manage all proceedings
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We communicate with your landlord or their solicitors
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We arrange property inspections if needed
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We negotiate to secure the maximum compensation for you
Our team works to ensure you get:
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Repairs completed
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Compensation for inconvenience, health issues, and damage to belongings
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Peace of mind knowing your rights are protected
No stress. No upfront costs. Full support.
Common Issues You Can Claim For
Housing disrepair claims can cover a wide range of problems, such as:
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Persistent damp and mould
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Broken windows or doors
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Faulty plumbing or flooding
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Inadequate insulation
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Unsafe stairs, flooring, or ceilings
If your landlord fails to fix these issues, and it affects your health, safety, or belongings, you could be entitled to compensation.
How Long Does a Housing Disrepair Claim Take?
Typically, a housing disrepair claim can take anywhere between 3 to 9 months, depending on:
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The severity of the disrepair
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Landlord cooperation
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Whether court proceedings are necessary
Instant Assist aims to resolve claims as quickly as possible with minimal hassle for you.
Final Words: Start Your Housing Disrepair Claim Today
Don’t let your landlord ignore serious disrepair in your home.
With Instant Assist, you can make a housing disrepair claim without any financial risk.
Contact Instant Assist now to check your eligibility and start your claim!
