Housing Disrepair Claims
Struggling With Damp, Mould, Leaks, or Structural Damage?
At Instant Assist, we help tenants in submitting a housing disrepair claim against the council and housing association.
Start your housing disrepair compensation claim, Our experts are available to help if you need any assistance regarding housing disrepair claims. Fill out he form or call us at 02030 264595 for assistance.
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Instant Assist Ltd is a claims management company regulated by the Financial Conduct Authority and is paid a recommendation fee from its Solicitors. Whilst we do not charge you a fee, the solicitor we recommend will charge you a fee of 36% (inclusive of VAT) off your compensation.
By making a claim with our company, it does not resolve your complaint quicker or with a better outcome than if you claimed yourself. You are not required to use our services to pursue your claim, you can claim directly to your housing provider or to the Housing Ombudsman Service for free.
Please note: The solicitor may charge a termination fee if you cancel your agreement with them after the cancellation period. Please read their Terms and Conditions for more information.
What is Housing Disrepair?
Housing disrepair refers to the poor state of a rental home, which can be caused by structural damage, damp and mould, or even other issues like water leaks and broken heating systems.
These issues can seriously impact tenants’ health. If your landlord does not maintain the property and fails to address the issues, you may be able to file a housing disrepair claim.
Housing Disrepair Issues Include:
- Damp and mould
- Water leaks and damages
- Broken heating systems
- Structural damage
- Faulty electrical wiring
- Broken windows & doors
Feel free to contact our Instant Assist team for more information about your claim eligibility. If your landlord has failed to maintain your property, you could be entitled to claim compensation. Call 02030 264595 now to speak with our expert team.
What Are Housing Disrepair Claims?
Housing disrepair claims are legal cases brought by tenants when their rented property is in poor condition and the landlord, council, or housing association fails to fix the issues. You must know that tenant housing disrepair rights allow you to live in a safe, well-maintained home.
Disrepair can include problems such as:
- Leaking roofs or broken windows
- Damp, mould, or structural cracks
- Faulty heating or plumbing systems
- Electrical hazards or pest infestations
If you report housing disrepair issues to your landlord and he has failed to fix them within a reasonable timeframe, you may be entitled to claim disrepair compensation.
Compensation can cover the cost of repairs, any damage to your belongings, and even discomfort or health issues caused by the disrepair.
Making a claim can help improve your living conditions while holding your landlord accountable for maintaining the property. Many tenants are surprised to learn they can often receive legal support to pursue their claims.
If you’re dealing with ongoing property problems, don’t hesitate to seek advice and explore your right to a better living environment. Facing disrepair issues? Call 02030 264595 today or contact Instant Assist for a free consultation about your housing disrepair rights.
Common Examples of Housing Disrepair Claims
If a landlord refuses to fix repairs or take action should a property fall into disrepair, a tenant has the right to take legal action against the landlord and make a housing disrepair claim for compensation. The most common examples of housing disrepair claims are given below:
- Structural issues
- Pest problems
- Damp and mould
- No central heating or a faulty central heating system
- Gas or water leaks
- Broken windows, doors or gates
- Plumbing Issues
Don’t suffer in silence. Call 02030 264595 now to start your housing disrepair claim on a No Win No Fee basis. Learn more about the common types of housing disrepair.
*The solicitor we recommend will charge you a fee of 36% (inclusive of VAT) off your compensation. The solicitor may charge a termination fee if you cancel your agreement with them after the cancellation period, please read their Terms and conditions for more information.*
What Are Landlord Responsibilities for Property Maintenance?
Landlords are legally required to make sure that the rental property is safe and habitable.Â
That includes:
- Maintaining the property in good repair
- Maintenance of the heating, plumbing and electrical systems
- Assuring the property is not a serious health risk, such as mould or pest infestations
- Repairs should be carried out promptly
You have the right, if your landlord fails to meet these obligations, to file a claim for housing disrepair.
Eligibility Criteria for Housing Disrepair Claims
In order to be eligible for housing disrepair claims, you must meet the following criteria:
- You must be a renter (not an owner).
- The landlord must repair any damage.
- Disrepair can affect your health and quality of life.
- The landlord should have been notified and given a reasonable amount of time to rectify the problem.
Find out if you’re eligible for compensation. Contact our experts at 02030 264595 for a free eligibility check today.
Also Read: What to do if your landlord refuses to fix disrepair issues
When Can I Make a Housing Disrepair Claim?
You can make a housing disrepair claim when your rented property has significant maintenance issues that your landlord, council, or housing association has failed to fix after being notified.
Here are key situations when you may be eligible to claim:
- Health and Safety Risks: Issues like damp, mould, faulty electrics, or heating problems affecting your health or safety.
- Property Damage: Damage to your belongings caused by leaks, structural issues, or other disrepair.
- Unresolved Repairs: If your landlord ignores your repair requests or takes too long to resolve the problem.
- Impact on Daily Life: When the disrepair makes your home uncomfortable or difficult to live in.
Before making a claim, it’s important to inform your landlord in writing and give them a reasonable timeframe to fix the problem. Keep records of all communication, photos of the disrepair, and any evidence of health issues or financial losses.
If your landlord fails to act, you may be entitled to claim compensation and force them to carry out the necessary repairs. Legal advice can help you navigate the process and strengthen your case.
Do I Need Any Evidence for the Housing Disrepair Claim?
Yes, evidence is required for a claim of housing damage. You can use:
- Photos or videos of the damage
- Reports by professionals (plumbers, electricians)
- Correspondence (emails or letters) with your landlord
- Reports on your health if the state of disrepair affects your wellbeing
Your claim will be stronger if you can provide evidence to support it.
How Long Does the Disrepair Claim Process Take?
Every disrepair claim is different from the other. For some tenants, the time frame from submitting the complaint to receiving compensation might be relatively short. For others, it can take a while. It depends on the level of disrepair and whether your landlord accepts liability. However, most housing disrepair claims take around 9-12 months to settle.
How Much Compensation Can I Get for Housing Disrepair?
The amount of compensation you can receive for housing disrepair depends on several factors, including the severity of the problem, how long it persisted, and the impact on your life.
Here’s what can be covered in a claim:
- Property Damage: Compensation for damage to your belongings, such as furniture, clothing, or electronics caused by issues like leaks or mould.
- Inconvenience and Discomfort: Payment for the inconvenience caused by living in poor conditions, including stress or disruption to daily life.
- Health Impact: Compensation for health problems caused by disrepair, such as respiratory issues from damp and mould.
- Rent Reduction: You may receive a refund of part of your rent for the period you endured the disrepair, typically between 25% to 50% of your rent, depending on the severity.
Each case is unique, so it’s difficult to give an exact figure upfront. However, compensation can range from a few hundred to several thousand pounds.
Contact us our expert team will help you understand the value of your claim and ensure you get the compensation you deserve. Every case is different speak to Instant Assist on 02030 264595 to understand how much compensation you could claim.
What Can I Claim Compensation for in Housing Disrepair Cases?
If your landlord refuses to fix the property, you can force them to do the work and also claim compensation. You can receive compensation for several different reasons when bringing a Housing Disrepair claim. You can recover compensation for:
- Damage to Belongings
Compensation for damage to belongings will only cover the cost to you of repairing or replacing the damaged goods. This means that you may get less than the cost of the item new, as you would be expected to buy second-hand items to replace them.
- Personal Injury
You can claim for any ill health that the disrepair has caused you or anyone who is living within the property. The amount of compensation you receive will depend on several factors, including the severity of your illness and how long it has lasted.
- Any Inconvenience
You will also be able to recover any financial losses you have incurred as a result of your illness, such as lost earnings.
How Much Does It Cost to Claim for Housing Disrepair?
Most housing disrepair cases are handled on the basis of “No Win, No Fee,” which means that you do not pay anything unless your claim is successful. There are no fees if you lose. If there are fees involved, these are usually covered by the compensation that you receive in the event of a successful claim.
*The solicitor we recommend will charge you a fee of 36% (inclusive of VAT) off your compensation. The solicitor may charge a termination fee if you cancel your agreement with them after the cancellation period, please read their Terms and conditions for more information.*
Common Mistakes to Avoid When Making a Housing Disrepair Claim
Avoid these common mistakes:
- Failure to notify the landlord of the problem in writing.
- Insufficient evidence of the damage.
- Refusing to seek legal advice and delaying the claims process.
- Keep no records of your communication with the landlord.
By avoiding these mistakes, you can increase the chances of your claim being handled successfully and with a higher chance of success.
How Long Does a Housing Disrepair Claim Take?
The length of a claim for housing disrepair varies depending on how complex the case is and how responsive the landlord is. The process can last anywhere between a few weeks and over a whole year. Legal professionals can speed up the process by handling your negotiations.
What Happens After You File a Housing Disrepair Claim?
After you file a claim:
- Our team of experts will examine the case and gather evidence.
- The landlord is notified of the problem and asked to fix it or to respond to the complaint.
- If necessary, a settlement offer could be made, or the case may go to court.
Repairs will be carried out, and compensation will be awarded if the claim is successful.
No Win No Fee Housing Disrepair Claims
No-win, no-fee agreements allow you to avoid paying any upfront fees. You won’t be charged anything if your claim fails. It is easier for tenants to file claims as they are not exposed to financial risk.
*The solicitor we recommend will charge you a fee of 36% (inclusive of VAT) off your compensation. The solicitor may charge a termination fee if you cancel your agreement with them after the cancellation period, please read their Terms and conditions for more information.*
How Can We Help with Housing Disrepair Claims?
We specialise in helping tenants navigate housing disrepair claims, offering expert support every step of the way. Here’s how we can assist you:
Free Consultation: We provide a no-obligation consultation to assess your situation and explain your rights, helping you understand if you have a valid claim.
Legal Support: Our team of experienced professionals can handle the legal aspects of your claim, ensuring all paperwork is correctly filed and deadlines are met.
Evidence Collection: We guide you in gathering important evidence, such as photos, repair requests, and health impacts, to build a strong case.
Negotiation with Landlords: Our solicitors can communicate directly with your landlord or housing authority to ensure repairs are made and you receive appropriate compensation.
Compensation Claims: We help you claim compensation for the inconvenience, property damage, health issues, and rent reductions you may be entitled to.
No Win, No Fee: We offer a no-win, no-fee service, meaning you don’t pay unless your claim is successful.
Our aim is to make the process as smooth and stress-free as possible, ensuring you get the repairs and compensation you deserve.
*The solicitor we recommend will charge you a fee of 36% (inclusive of VAT) off your compensation. The solicitor may charge a termination fee if you cancel your agreement with them after the cancellation period, please read their Terms and conditions for more information.*
What Our Client Say’s
Clients rave about our outstanding service, personalized attention, and successful claims outcomes. Trusted and reliable.
Case Study: Helping Kossi Buamey Secure Compensation for Housing Disrepair
The Issue: Kossi Buamey had been dealing with severe structural damages and damp & mould in his home. These issues not only impacted the property’s condition but also posed potential health risks. Despite reporting the problems to the landlord, the necessary repairs were not being addressed, leaving him in an unsafe living environment.
Review: Excellent service Since I asked the Housing Disrepair team to represent me with disrepairs in the property I have not been disappointed. They were professional, efficient, and handled my case with care, securing a successful outcome and i now have the repairs being carried out.
Kossi Buamey
Case Study: Mbuya Kumbunzi’s Swift Resolution for Damp and Mould Issues
The Issue: Mbuya Kumbunzi was dealing with severe damp and mould in their home, which had persisted for an extended period. These conditions were affecting the quality of life in the property and potentially leading to health problems. Despite numerous attempts to get the landlord to act, the necessary repairs were not being carried out, leaving Mbuya in an unsafe and uncomfortable environment.
Review: The Housing Disrepair team has assisted me fast and is dealing with my case quickly, They are getting to the bottom of our case and I’m grateful that they are willing to take the chance to help me.
Mbuya Kumbunzi
Case Study: Mr. Sam Osborne’s Experience with Structural Issues
The Issue: Mr. Sam Osborne was experiencing structural issues in his property, which were compromising the stability and safety of his home. These concerns were significant, yet the necessary repairs were not being addressed by the landlord. Despite bringing the matter up, Mr. Osborne was left with mounting frustration and increasing worries over the potential risks involved.
Review: I am writing a review on the housing disrepair team as I am very pleased with there outstanding service with me. Carl and Alice are superb people nice and warming to talk to I found them very comforting and reassuring explaining the help they are providing me and that care comes strait from there heart you can tell that by far. Good professional workmanship so 10 out of 10, 100% thank you.
Mr Sam Osborne
Case Study: Helping Tasneem Kanchwala Get Urgent Repairs for Rotten Windows
The Issue: Tasneem Kanchwala was facing significant issues with rotten windows in her property. The damaged windows not only affected the security and insulation of her home but also posed safety risks. Despite her efforts to get the issue resolved, she struggled to receive the necessary assistance in a timely manner.
Review: I feel very obliged to have got in touch with this team for my household repairs It was great , the team has always kept me updated from the first step of the process Besides, they’ve always made sure my file was a priority. The team has assisted me in a timely manner, my file was with the solicitor within 48 hours. The waiting period was very short I have actively been seeking assistance with the repairs to the property. Also I needed the help of a solicitor to fast track my file as I need these repairs carried out quick
Tasneem Kanchwala
Why Choose Us for Housing Disrepair Claims?
Choose Instant Assist for:
- Expertise in housing disrepair claims
- No-win, no-fee guarantee
- Service that is fast and efficient
- Your case will be handled with care by a dedicated team
We will guide you through the entire claim process to ensure a successful and smooth outcome. Don’t wait while your living conditions worsen. Call 02030 264595 now or start your claim online with Instant Assist — No Win No Fee, expert support guaranteed.
*The solicitor we recommend will charge you a fee of 36% (inclusive of VAT) of your compensation. The solicitor may charge a termination fee if you cancel your agreement with them after the cancellation period. Please read their Terms and Conditions for more information.*
Frequently Asked Questions
The amount of compensation you will receive depends on the severity of the disrepair, how long the disrepair has been present and the effect on you as an individual.
Speak to our team at 02030264595, and we can explain exactly how we can help and what you can claim.
According to section 11 of the Landlord and Tenant Act (LTA) 1985, the landlord will:
- Keep in repair the structure and exterior of the dwelling, including drains, gutters and external pipes,
- Keep in repair and proper working order the installations in the dwelling for the supply of water, gas, electricity and sanitation (including basins, sinks, baths and sanitary conveniences.
- Keep in repair and proper working order the installation in the dwelling for space heating and heating water.
Also Read: Learn how to start a housing disrepair claim
Yes, it is possible to claim your landlord for damp issues that continue to create poor housing conditions in your property. For example, if the damp has damaged your belongings, disrupted your daily life or has made you ill.
Yes, if your landlord fails to make repairs you can claim for damage, personal injury, financial loss or nuisance. Our team will need to see a copy of the tenancy agreement including the tenancy conditions upon instruction.
Simply contact us at 02030264595 to arrange a free consultation with our team of housing disrepair experts. They will assess your case, gather evidence, and guide you through the process.
A housing disrepair claim is a legal action tenants can take when their landlord fails to repair significant property issues that affect health, safety, or comfort.
Yes, tenants of council properties can claim for housing disrepair if the council fails to repair serious issues after being notified.
Examples include damp and mould, water leaks, broken heating systems, faulty electrics, damaged windows or doors, and structural problems.
You typically have up to six years to make a housing disrepair claim from the date you first reported the problem to your landlord.
Yes, evidence like photographs, videos, repair requests, health records, and professional reports strengthens your housing disrepair claim.
Compensation varies based on the severity and duration of the disrepair but can include amounts for inconvenience, property damage, and health impacts.
Yes, you can file a housing disrepair claim while continuing to live in the rental property.
If your landlord refuses repairs after being notified, you can make a legal claim to force repairs and claim compensation for your suffering and inconvenience.
Most housing disrepair claims are handled on a No Win No Fee basis, meaning you pay nothing upfront and only pay if your claim succeeds.
*The solicitor we recommend will charge you a fee of 36% (inclusive of VAT) off your compensation. The solicitor may charge a termination fee if you cancel your agreement with them after the cancellation period, please read their Terms and conditions for more information.*
Instant Assist helps tenants with their housing disrepair claims against the council and housing association on a No-Win, No-Fee basis. If you need any assistance, contact us now.
*The solicitor we recommend will charge you a fee of 36% (inclusive of VAT) off your compensation. The solicitor may charge a termination fee if you cancel your agreement with them after the cancellation period, please read their Terms and conditions for more information.*